What is an AI voice agent?
An AI voice agent is software that answers or makes phone calls and talks to the caller in natural speech. It understands what the caller says, answers from your business information and takes actions such as booking an appointment, then hands over to a person when needed.
Can the AI make outbound calls?
Yes. It can make reminder calls, payment reminders, follow-ups and call-backs. Outbound calls must follow POPIA, so we set them up for existing customers and people who asked to hear from you.
Will callers know they are speaking to an AI?
Yes. The agent says so at the start of the call. Being open builds trust, and callers can ask for a person at any time.
Can I keep my existing business number?
In most setups, yes. Calls are forwarded from the number your clients already know to the AI voice agent, so nothing changes for them.
Does it speak South African languages?
It speaks English as standard. If your callers prefer another language, tell us in the first session and we will show you honestly what works today.
What does it cost?
It depends on the scope of your project, so we do not pretend one price fits all. You can try an AI voice receptionist free for 7 days, and you get a clear quote up front before you commit.