AI Agent Builders, Centurion, Gauteng

AI agent builders who take the repetitive work off your team

OMNATIX designs, builds, and supports AI agents for South African businesses. Your agent answers questions from your own information, uses the tools you already have, and handles the steps your team repeats every day.

Free first conversation. Clear quote and timeline before any work starts. Level 1 B-BBEE contributor.

An overdue invoice collected

A 46-second narrated demo of OMNATIX AI agents. The Cash Collector agent finds overdue invoices, drafts a reminder for approval, sends it on WhatsApp, follows up until the invoice is paid, then the wider agent team and company AI answer staff questions and send a morning summary.

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Where this helps

Your team answers the same questions every day. They copy information from one system into another. They follow the same steps, in the same order, week after week. None of it is hard. All of it takes time that could go to work that actually grows your business.

An AI agent takes on that routine work. It reads the request, finds the answer in your own information, takes the action, and hands anything unusual to a person.

AI Agent Development from OMNATIX

Trained on your own information

We connect the agent to your documents, policies, and data using embeddings and retrieval augmented generation (RAG), so it answers from your business, not from guesswork.

Works with your tools

Your agent can look up records, log requests, send emails, and update systems through the tools and APIs you already use.

Built on Microsoft Copilot Studio and Azure AI

We build on Microsoft's enterprise platforms, so your agent sits inside the security and compliance controls of tools many businesses already pay for.

On the channels your people use

Put your agent in Microsoft Teams, on your website, or on WhatsApp, depending on who it serves.

A person stays in charge

You decide what the agent may do on its own and what it must pass to a person. Anything outside those limits goes to your team.

Handover and training

When your agent goes live, we train your team to use and manage it, and we stay available for support.

AI agents we build for South African businesses

  • Customer service agents that answer questions on your website and WhatsApp, from your own information
  • AI receptionists that answer calls and messages and book appointments
  • AI voice agents that answer and make phone calls, such as reminders and follow-ups
  • Accounts agents that find overdue invoices, draft reminders for approval and follow up until they are paid
  • Internal knowledge agents in Microsoft Teams that answer staff questions from your policies and documents
  • Operations agents that route requests, update records and send daily summaries

How we build an AI agent

Every agent we build follows the same path: one clear job, clean knowledge, the right platform, carefully limited tools, guardrails with a human handover, testing on your real questions, and a small launch that grows. We build on Microsoft Copilot Studio and Azure AI, and connect to your systems through their APIs, or through open standards such as the Model Context Protocol (MCP) where your tools support it.

Want the detail? Read our guides on how to build an AI agent and AI agent protocols such as MCP and A2A.

What this looks like for a real client

AI Agent

Vees Capital

We built Vees Capital an automated agent that answers their phone calls and their WhatsApp messages. It runs on agentic AI, using models trained on Vees Capital's own company data, so the people contacting them get answers that are specific to the business.

Calls and WhatsApp messages answered by AI that knows the business.

Renias, Owner, Vees Capital

Three steps, no surprises

  1. 01

    Tell us what you need

    We start with a free conversation about your business and what is slowing you down. Plain language, no jargon, no pressure.

  2. 02

    Try it before you commit

    Test a working demo on our homepage, then get a clear quote and a clear timeline up front, before any work starts.

  3. 03

    Launch, training, and support

    We take your solution live, train your team to use it with confidence, and stay available with ongoing support.

Common questions

What can an AI agent actually do for my business?
It can answer questions from your own documents, look up and update records, route requests to the right person, and carry out multi-step tasks such as capturing an enquiry and logging it in your system. In the first conversation we look at your day-to-day work and point out where an agent would save the most time.
Is an AI agent the same as a chatbot?
Not quite. A basic chatbot follows a script. An AI agent understands the request, finds the answer in your information, and can take action using your tools. It also knows when to hand a conversation to a person.
Will the agent make things up?
We ground the agent in your own information using retrieval augmented generation, and we set clear limits on what it may answer. When it does not know, it says so and hands over to your team. We test it on real questions from your business before it goes live.
Do we need Microsoft 365?
No, but it helps. We build on Microsoft Copilot Studio and Azure AI, which fit naturally into Microsoft 365. If you use other tools, we connect to those instead.
Can an AI agent answer and make phone calls?
Yes. An AI voice agent can answer calls, book appointments and make reminder and follow-up calls, then hand over to a person when needed. Vees Capital uses an agent we built to answer their phone calls and WhatsApp messages.
How do you connect an AI agent to our systems?
Through your systems' APIs and built-in connectors, or through the Model Context Protocol (MCP) where your tools support it. We give the agent only the access its job needs.
Is OMNATIX B-BBEE certified?
Yes. OMNATIX is a Level 1 B-BBEE contributor, the highest level, and is 100% Black-owned. Ask us for proof of our status when you request a quote.
What does it cost?
It depends on the scope of your project, so we do not pretend one price fits all. You get a clear quote and a clear timeline up front, before any work starts, and the first conversation is free with no obligation.

Ready when you are

Tell us what feels slow, manual, or harder than it should be. We will come back with a straight answer and a clear next step.

Or call +27 81 347 1724. OMNATIX, 13 Heuwelsig Office Park, Centurion, Gauteng.